The success of any organisation is largely a function of the way the staff are able to work together harmoniously. Do they show initiative in solving problems? Do they share common objectives, and do they align their energies in support of achieving these objectives? Do they realize their individual importance within the team? Are they a team?

Enabling the staff to develop these qualities is a major challenge, helping them become high performance teams.

An effective way of learning leadership and teamwork is through experiential education, or learning through doing. Participants go through different practical learning activities that develop communication, trust, confidence, and many other vital skills. Skilled and experienced facilitators assist participants to accomplish tasks through teamwork and encouragement.

Team building is the source of experiential learning a capacity building and training facility, a human resource development organization with experience in training programmes related to strategic planning, institutional development and team building. It is an outdoor experience that develops a new sense of power and optimism.

Rolf Fink, a world-renowned management development expert, had this to say about Team Building: “It is one of the most remarkable endeavors I have seen in its field, anywhere in the world. In a simple profound way, Team Building enables people to learn wonderfully. It has such great potential to offer what the world needs.”

Neo Destinations invites you to take advantage of this excellent, affordable facility that will enhance leadership and teamwork within your organisation in keeping with our motto, “Inspiring you to fulfill your potential”.

1.1 Why do Team Building with Neo Destinations?

- Dedicated to culture transformation programmes

- Exceptional skills in advanced facilitation in experiential education programmes using the participants’ experiences to further learning

- Experience in running programmes for a wide range of organizations from all sectors of the economy, in multi-cultural environments

- Focused on culture change programmes: emphasis on impact, with events being the means to that end, mere components in a bigger process

- Breadth of experience in working with people across the board, from junior to the most senior within the organisation

- Track record of partnering with other service providers

- Numerous satisfied corporate clients

- Programmes tailored to clients’ needs, down to the level of the individual if required

- Long-term culture strengthening by offering programmes that cover the whole organisation; follow-up consultancy; and refresher and further activity

- Integrated with discussion sessions on corporate strategic issues; and/or sessions on complementary skills and attitude setting: like the customer care issue in question here

- Flexibility to run programmes at your site of choice

1.2 Philosophy

- Continuous learning through continuous doing – for our facilitators as well as for participants

- By creating an enjoyable atmosphere, putting participants in a relaxed frame of mind that allows them to experiment, explore and learn to a dramatically greater extent than they would have thought possible

- Flexibility and adaptability

- Emphasis on mutual feedback and encouragement of self-facilitation

- Safety conscious, and sensitive to individual capabilities and needs

- Keeping it simple… and constant programme improvement and development

2 Types of programmes we offer

Teambuilding & leadership programmes: Teams of participants are taken by qualified and sensitive facilitators through a series of tasks. They stumble, restart, succeed, celebrate… before reviewing the lessons learned from their successes and failures and moving on to the next task. They find out what it really means to plan, lead, listen, and coordinate. Above all they develop trust in each other, accept each others’ strengths, and share the load. The learning is dramatic and guaranteed, and the proof is there for them to see as they progress from task to task, becoming highly effective leaders and high performance teams.

Integrating cultures:
East Africa is one of the most diverse cultures in the world, with Africans, Europeans and Asians mingling freely. Programmes have been designed to:
• Build understanding and respect between tribal and ethnic groups. (E.g. Hindi speaking supervisors of African workers in a packaging factory.)
• Integrating departments and levels, integrating with customers and suppliers: Developing respect and empathy for internal and external partners and customers; aligning objectives and priorities; planning for win-win.

Developing and Implementation of strategic plans:
Enabling organizations to develop their vision, mission, values and an action plan for achieving success.
Many times it is easy to come up with very good strategic plans; the challenge comes in the implementation of these plans and actually achieving lasting impact out of this activity. Neo Destinations hass been very successful in helping individuals in these organizations to take ownership of these strategic plans and find ways to make it work.

Change management:
The process of change is key to any organization succeeding in today’s business environment. Through team building programmes, organizations have been able to motivate their staff not only to accept change, but to drive it.

Coaching leaders:
Our coaching programme enables individuals to create an inspiring vision, identify their life purpose, align their values and leverage their talents towards living their life to the full, with more energy, fulfillment, balance – and less stress! The coaching also strengthens leaders within organizations to develop their skills further and become highly effective leaders.

Retreats & Symposia:
For groups of up to 400 participants at a time, Neo Destinations programmes has been involved in running several events in many venues including in Mombasa (North and South Coasts), Lake Naivasha, Lake Baringo, and even in Entebbe Uganda. The objectives of retreats and symposia include:
• To bring the staff together to celebrate great achievements
• To deliberate on strategic issues leading to a series of programmes that would eventually cover the whole organization
• Developing from a mere group into a highly energized team
• Enabling staff from different sections of the organization to bond and have fun together